Customs & Taxes
At zahrahjewels.(We are committed to providing a transparent customs and tax policy so that you can clearly understand the relevant regulations and fees when purchasing our jewelry products.
1. Customs Policy
1.1 International Shipping
When you purchase jewelry from us for international shipment, your order may be subject to import duties and taxes, the specific amount of which depends on the customs regulations of your country.
We are not responsible for any additional costs incurred by the customs of the destination country. All relevant duties and taxes are the responsibility of the recipient.
1.2 Customs Declaration Procedure
When shipping, we will accurately fill out the customs declaration form based on the information you provide. If the information you provide is inaccurate, it may result in delays or additional costs, or even the return of the goods.
2. Tax Policy
2.1 Value Added Tax (VAT)
In some countries or regions, the jewelry you purchase may be subject to Value Added Tax (VAT). The tax rate varies from country to country, and the specific tax rate is based on local regulations.
We will try to display the applicable taxes as clearly as possible at checkout, but please note that the final tax amount is subject to customs review.
2.2 Other Local Taxes
In addition to VAT, some regions may charge other local taxes or import duties. These charges are not listed in your order confirmation and we recommend that you check with your local customs office for details.
3. Customer Responsibilities
3.1 Understanding Local Regulations
Before purchasing our jewelry, you are responsible for understanding the customs and tax regulations in your country or region.
As customs policies and tax laws may change, we recommend that you confirm the latest policies before placing an order.
3.2 Payment Responsibilities
All costs incurred due to import and customs clearance (including duties, taxes and other fees) are the responsibility of the customer. We cannot predict the specific tax amount and therefore cannot provide relevant cost estimates.
4. Order Tracking and Support
4.1 Order Status
Once your order is shipped, you will receive tracking information to keep you informed of the status of your order. Please check regularly for the latest shipping and customs clearance information.
4.2 Customer Service
If you have any questions about customs or tax policies, please feel free to contact our customer service team and we will do our best to support you.
